Tuesday, December 27, 2005

The Annual Family Picture
I can't even begin to explain what a horrible pain in the butt the family picture was this year. One would think that if you actually get 10 people dressed and to the studio on time that the battle is won. But NOT when you are dealing with JC Penney. We ordered the second frame from the sitting, by far the best of the pictures. Then I get a call a week later saying they can't print it because of fog on the film. It took daily calls to their customer service center for 11 days straight to FINALLY get them to agree to send out a different frame and then when it FINALLY got here (on 12-22 much too late to send out the pictures in the christmas cards) they forgot to include the individual pictures I had ordered of Brett and Will and they didn't include the custom black and white I ordered. I am still working on getting that straightened out. I have NEVER been quite so frustrated with the customer service department anywhere. So this picture is no where as good as the original one, but at least it preserved our family as they were in the year 2005. I am sure everytime I look at it that I will be reminded of what a pain it was to get the final prints in my hands!

3 comments:

hestiahomeschool said...

One of the last things Tabby told me tonight about what she admires about your family is how you get your family portraits taken. I promised her we'd get some done this year.!

Laura Riesenberg said...

I used to just do them of the kids, I always did them at least once a year, usually in August when they had that beautiful summer glow! I finally convinced Jay that we needed to be in the family picture a couple years ago, because I was afraid no one would remember what I looked like (since I am usually behind the camera). I still need to get a frame by the 10x13 from this year!

Your battle should be much easier...only 1/2 the crew to get dressed and out the door! I would highly recommend The Picture People at Florence Mall...a little pricy (but they usually have coupons) and you get the pictures in one hour!

Laura

Laura Riesenberg said...

Welcome Leslie! I hope to find time to post more reguarly, things get hectic around here but I find I am so much happier if I get some time to pamper myself...unfortunately I have to fight for computer time with everyone else in the family but the baby!

Laura